Alex, Lucy and the rest of the service team have great customer service!
Reviews for Karl Malone Ford · page 15
Last updated: October 4, 2026
Great guys at the front desk,parts, and girls in the office and service
Prompt, efficient and polite service. They really delivered! Lucy and the rest of the team really made me feel taken care of. Thank you for the quick turnaround.
Kyle, the service manager is very knowledgeable about vehicles and the service they require and diagnosing what is wrong. Excellent service and communication every step of the way!
Kyle has taken care of me and my family’s service for years, on a variety of trucks. He gets us the most competitive deals on tires, and helps look for future gremlins prior to real problems. We need our vehicles to preform, and we’ve always been taken care of here. The only place I’ve taken my 13 Roush Raptor since 2017. Some of its services required extreme service writer skill, and real wrenches turned, thanks Kyle. Y’all the best🤙
Great service with professionalism and a personal touch.
Service at Karl Malone was great. Alex was my service advisor and was super helpful and communicated with me every step of the way.
Quick responsive and easy
Excellent. They did their best to get vehicle done on time. Recalls were discussed and some not done as fix worse then potential problem
Finally found a dealership that treats you like family. Doesn't matter who you talk with, Sam was my guy.